Maintenance (MA): the 6 CMMC Level 2 requirements a subcontractor self-assesses
The Maintenance family of NIST SP 800-171 Rev 2, as CMMC Level 2 numbers it: each requirement with the value it carries in the score, our statement of the clause, and the evidence an assessor asks for.
Where frameworks a subcontractor holds may supply evidence here
- ISO/IEC 27001:2022reuse candidates 5 high, 1 medium; 0 of 6 need CMMC-specific evidence
- SOC 2reuse candidates 1 high, 2 medium; 3 of 6 need CMMC-specific evidence
- NIST CSF 2.0reuse candidates 4 high, 0 medium; 2 of 6 need CMMC-specific evidence
- FedRAMP Moderatereuse candidates 6 high, 0 medium; 0 of 6 need CMMC-specific evidence
- CIS Controls v8reuse candidates 3 high, 1 medium; 2 of 6 need CMMC-specific evidence
- NIST SP 800-53 Rev 5reuse candidates 6 high, 0 medium; 0 of 6 need CMMC-specific evidence
- NIST SP 800-171 Rev 3reuse candidates 5 high, 0 medium; 1 of 6 need CMMC-specific evidence
The requirements
6CMMC L2 MA.L2-3.7.1Perform Maintenance 3 points in the score
Carry out maintenance on organizational systems, so the scheduled and corrective upkeep those systems require is actually performed and recorded.
What an assessor asks to see: Maintenance schedule covering in scope systems; Completed maintenance records showing work performed and by whom; Evidence maintenance covers both routine and corrective work
Where subcontractors usually fall short: Maintenance performed but never recorded; Only corrective repair occurs with no scheduled maintenance; Systems in scope for CUI omitted from the maintenance regime
CMMC L2 MA.L2-3.7.2System Maintenance Control 5 points in the score
Place controls over the tools, techniques and mechanisms used for system maintenance, and over the personnel who carry it out.
What an assessor asks to see: Approved maintenance tool inventory and control procedure; Authorization records for maintenance personnel; Evidence maintenance tools are checked before use
Where subcontractors usually fall short: Personnel controlled while tools are unmanaged; Technicians bring unapproved diagnostic tools on site; No authorization list for who may perform maintenance
CMMC L2 MA.L2-3.7.3Equipment Sanitization 1 point in the score
Remove CUI from equipment by sanitization before that equipment leaves the organization for off site maintenance.
What an assessor asks to see: Sanitization procedure for equipment leaving for maintenance; Sanitization records tied to specific equipment; Verification step confirming CUI removal
Where subcontractors usually fall short: Equipment sent to vendors without sanitization; Sanitization claimed but not verified or recorded; Embedded storage in peripherals overlooked
CMMC L2 MA.L2-3.7.4Media Inspection 3 points in the score
Scan media holding diagnostic and test programs for malicious code before that media is connected to organizational systems.
What an assessor asks to see: Procedure requiring scanning of diagnostic media; Scan records for media used during maintenance; Control preventing unscanned media from being connected
Where subcontractors usually fall short: Vendor supplied media trusted without scanning; Procedure exists but no evidence of scans performed; Scanning applied to organizational media only
CMMC L2 MA.L2-3.7.5Nonlocal Maintenance 5 points in the score
Authenticate nonlocal maintenance sessions opened across external networks using multiple factors, and close those sessions once the maintenance work finishes.
What an assessor asks to see: Multifactor configuration for nonlocal maintenance access; Records of maintenance session establishment and termination; Procedure requiring termination at completion
Where subcontractors usually fall short: Vendor maintenance accounts exempt from multifactor; Sessions left open after work completes; Termination relies on the vendor rather than the organization
CMMC L2 MA.L2-3.7.6Maintenance Personnel 1 point in the score
Supervise maintenance personnel who do not hold the access authorization normally required, for the duration of their work.
What an assessor asks to see: Procedure requiring supervision of unauthorized maintenance personnel; Supervision or escort records naming the supervisor; Authorization status check performed before work begins
Where subcontractors usually fall short: Vendor technicians left unattended; Escort recorded at entry but not throughout the work; No check of whether the technician is authorized